Frequently Asked Questions

Can I use my CareCredit card for other family members?

Yes. You can use CareCredit for your entire family's healthcare needs (even the family pet) without having to reapply.

Can I use my CareCredit card again?

Yes. As long as you have credit available, you can use CareCredit multiple times for other treatments, and have different promotional plans on your account at the same time without having to reapply.

Will using CareCredit cause problems with my insurance?

No. CareCredit is a revolving line of credit designed specifically to help you pay for healthcare expenses not covered by insurance and does not affect your insurance coverage in any way.

Can I begin treatment right away even if I haven't received my CareCredit card?

Yes. You can use your CareCredit account immediately. You will receive your card in the mail within 3 weeks.
Subject to credit approval

Is the information I provide CareCredit confidential?

Yes. Your privacy is important to us. We guarantee all personal information you provide will be kept strictly confidential.

How do I pay my monthly balance?

You will receive a monthly statement. Simply pay your monthly balance by mail with a check or money order. Or you can pay online at www.carecredit.com.

Who do I call if I have questions?

We have Customer Support Representatives available to assist you with all your account needs at (866) 893-7864.